Cases

One operation, told in full

Fewer cases, more detail. Each one follows the same format: how the work looked before, what we built, and what changed after, with numbers.

BeforeWhat we builtAfter, with numbers
Case 01 · ShippingIn production

A Portuguese personalised-products brand, two stores

The brand sells personalised products through two Shopify stores. We built the shipping app that runs its daily dispatch. It is in production today.

Sector
Personalised products
Stores
2 × Shopify
Stack
Nacex · DPD · local printing
Before

Labels one by one, tracking by hand

Every shipment started in a carrier portal. Open Nacex, type the address, download the PDF label. The same routine in the DPD portal for DPD shipments. One label at a time, for two stores.

Then the tracking numbers made the trip back: copied out of the portal and pasted into Shopify by hand, order by order. Every order passed through someone's hands twice before it left the building.

What we built

A shipping app between the stores and the carriers

It is not a storefront and it does not touch the theme. It is the tool the team opens when orders need to leave.

Multi-store order list

Orders from both Shopify stores in one list, ready to dispatch.

Labels and packing slips

PDF labels and packing slips generated per order. No carrier portal open.

Desktop connector printing

A small desktop connector sends each PDF straight to the local printers.

Nacex and DPD

Both carriers built in. The app creates the shipment with the right one.

Tracking sync

Tracking numbers flow back to Shopify on their own. Nobody pastes them.

Orders · both stores
Store oneNacexLabel printed
Store twoDPDLabel printed
Store oneDPDIn queue
After

Dispatch is one list and a print queue

Orders from both stores land in one place. Labels and packing slips print locally the moment an order is ready. Tracking goes back to Shopify without anyone touching it.

Nobody creates labels in a carrier portal anymore.

The numbers for this case are being confirmed with the client and will be published here.

Case 02

A second case is being written up with the client. It goes live when they approve the numbers.

Show us your dispatch routine

Book a 20-minute call and walk us through how orders leave your building today. If a generic tool covers it, we will say so.