For brands that print, engrave and make

The backoffice for personalised product brands

Orders, design approvals and production in one system.

Plugs into
ShopifyWooCommercePrintfulPrintifyGelatoNacexDPDShopifyWooCommercePrintfulPrintifyGelatoNacexDPDShopifyWooCommercePrintfulPrintifyGelatoNacexDPDShopifyWooCommercePrintfulPrintifyGelatoNacexDPD

A customer wants one change to their design. The proof is somewhere in a WhatsApp thread with 400 messages.

Every print file gets its dimensions and bleed adjusted by hand before it can go anywhere.

Month end means crossing order exports against a spreadsheet to work out what each designer is owed.

Tracking numbers get copy-pasted into emails, one by one, every day.

If this sounds like your Tuesday, you are exactly who we build for.

Your Tuesday

Your Tuesday, before and after

The same steps, without the copy and paste.

before

01copy the order into Excelmanual
02fix artwork size and bleedmanual
03email the proofmanual
04chase approval on WhatsAppmanual
05create the label in the carrier portalmanual
06paste tracking into Shopifymanual
07work out designer payoutsmanual

after

copy the order into Excelautomatic
fix artwork size and bleedautomatic
email the proofautomatic
chase approval on WhatsAppautomatic
create the label in the carrier portalautomatic
paste tracking into Shopifyautomatic
work out designer payoutsautomatic
approve the edge caseshuman
How it works

Two lanes, one system

Simple personalisation ships itself. Custom artwork goes through approval. Both end in a print-ready file and a status you can trust.

Simple personalisation

Name, date or photoLive preview at checkoutPrint-ready file, generated

Custom artwork

Order arrivesRouted to the right designerCustomer approves in the portal

Production: in-house or by API · Printful · Printify · Gelato

Tracking flows back to the store

No designer touches it

For products that only need a name or a photo, the customer sees the result before paying and the final file generates itself. Nobody opens it.

Approval without the inbox

Made-to-order artwork routes to the right designer, and the customer approves the proof on one branded page. One click starts production.

Both lanes end in the same place: a file ready to print and a status you can trust.

The moment that pays

One click from the customer, three things at once

The second the artwork is approved, production starts and the final file is generated. And right there, at the customer's happiest moment, the store shows their own design on other products. That is where average order value grows.

Custom-built

What we can build for you

Every system is designed and built from scratch for your operation. These are the blocks we usually start from.

Order centre

Every order from every store, in one queue with a status you can trust.

Design approval portal

The customer approves on one branded link. One click, and production starts.

Upsell and cross-sell at approval

Their own design on other products, shown at the moment they like it most.

Live preview and print-ready files

Name, date or photo: the customer sees the result at checkout and the final file generates itself.

Designer routing and queues

Each job lands with the right designer and each station knows what to make next.

Emergency brake and quick actions

A problem order goes On Hold in one click. Size, colour or address change in seconds.

Labels and carriers

Labels and packing slips print locally. Nacex and DPD included, tracking back to the store.

AI support assistant

Answers with the order's real data. Your team steps in only when it has to.

Team analytics and payouts

Turnaround, first-time approvals and per-piece payouts, computed from real production data.

In production

Running today, not a concept

Our shipping and fulfillment app runs in production for a brand operating two stores. Labels, packing slips and carrier tracking, every day.

2 storesShopify multi-storeNacex · DPDLocal printing
Pricing

What it costs

Every system is designed and built for your operation. The final number closes with the scope; these are the minimums.

€0minimum setup
€0minimum per month
12-month minimumplus VAT

If you produce under 50 orders a day, the apps already on the market are probably cheaper, and we say so on the call.

Who you work with

You talk to the engineers

Martim and Diogo lead every project. No account managers.

Martim Madaleno

Martim Madaleno

CTO. Leads engineering.

Diogo Madaleno

Diogo Madaleno

Operations. Leads client relationships.

Your data stays yours, exportable at any time. Hosted in Europe.

Questions

Asked before every project

No. We build the operations software behind the store. Storefront design stays with your team or agency, and we work side by side with them.

Walk us through your order flow

20 minutes, no slides. If we are not the right fit, we will say so and point you somewhere better.

LX Apps: The backoffice for personalised product brands | LX Apps